Benchmark Privacy Policy

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for the website www.benchmarkproducts.co.uk. It is governed by Benchmark FF&E Solutions Ltd and protects the privacy of its users.

The policy explains how we protect user privacy and lists the responsibilities of users, the website, and website owners. Furthermore, this policy will also detail the way this website processes, stores, and protects user data and information.

The data controller will update this privacy policy when necessary, always refer to this page for the updated version. Last updated : 20/04/2018

If you have any questions please contact us:

Benchmark FF&E Solutions Ltd

Units 2-3 Breckland Court

Threxton Road Industrial Estate

Watton

Norfolk

IP25 6NG

+44 (0)1953 889603

THE WEBSITE

This website and its owners prioritize user privacy and take steps to protect it during their visit. This website complies to all UK national laws and requirements for user privacy.

INFORMATION WE MAY GATHER FROM YOU

  • Name and company name
  • Contact information including email address/ phone number
  • Demographic information, such as postcode, preferences and interests
  • Cookies
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys

HOW WE USE THIS INFORMATION

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think may be relevant to you
  • For Google & website analytics

USE OF COOKIES

This website uses cookies to better the user’s experience while visiting the website. This website allows users to choose whether they want to allow or disallow cookies on their computer or device. This choice is made when they visit the website for the first time. Websites must now obtain permission from users before saving or reading files such as cookies on their computer or device. This requirement is in accordance with new laws.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie on your computer to track and monitor your website usage, but won’t store personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

External vendors may store additional cookies on your computer’s hard drive when this website has referral programs, sponsored links, or advertisements. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

CONTACT & COMMUNICATION

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. If you have bought or asked about buying a product or service from the company, this email newsletter is for you.

This is by no means an entire list of your user rights in regards to receiving email marketing material. Your details are not passed on to any third parties.

EMAIL NEWSLETTER

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website.

You can request a copy of your personal information from this website’s email newsletter program. This request can be made under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address in the footer of this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

You can unsubscribe at any time using an automated system. This is required by UK Spam Laws and the Privacy and Electronic Communications Regulations 2003. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to unsubscribe will be detailed instead.

CONTROLLING INFORMATION ABOUT YOU

To opt out of receiving communication from us, by email, post or telephone, please email mail@benchmarkproducts.co.uk or write to us at:

Benchmark FF&E Solutions Ltd

Units 2-3 Breckland Court

Threxton Road Industrial Estate

Watton

Norfolk

IP25 6NG

To opt out of this website collecting Cookies, please activate the relevant setting on your browser to refuse the setting of all or some Cookies. Please note this may affect access to parts of this website.

 

EXTERNAL LINKS

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

ADVERTS AND SPONSORED LINKS

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA PLATFORMS

The website and its owners adhere to the rules and policies of the social media platforms they use. This applies to their communication, engagement, and actions.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Visiting shortened links on social media platforms can be risky. This website and its owners are not responsible for any harm caused by these links. They can lead to spam and hacking.

RESOURCES & FURTHER INFORMATION