Cromer Macmillan Centre

Project Brief

The Cromer Macmillan Centre is a purpose-built healthcare facility in Norfolk, designed to provide high-quality cancer care and support services within a calm and
welcoming environment. The building accommodates consulting rooms, treatment areas, procedure rooms, recovery zones, and staff spaces, each requiring
furniture and fittings that meet strict clinical, hygiene, and safety standards.

Location – Cromer, Norfolk
Contractor – Pentaco Construction

Benchmark FF&E Solutions was engaged to design, manufacture, and install all fitted furniture across clinical treatment rooms, consultation spaces, nurse bases,
staff areas, and public-facing reception zones. Key considerations included durability, hygiene, accessibility, and compliance with healthcare specifications.

  • Worktops & Sinks: 40mm thick laminate and solid-surface worktops across clinical, recovery, procedure, and staff areas, with pre-installed stainless steel sinks
    and taps.
  • Base & Wall Storage Units: Lockable cupboards, drawers, tall units, and shelving for clinical storage, linen, and office supplies, including ABS baskets in clinical
    areas for organisation.
  • Office & Reception Furniture: Custom nurse desks, U-shaped reception desk with access flap, and staff rest area units, designed for ergonomics, workflow
    efficiency, and durability.
  • Shelving: Non-breakable shelves in WCs and adjustable spur shelving in linen and utility stores for safe, flexible storage.
  • Materials & Finishes: High-quality laminate and powder-coated steel, designed for hygiene, durability, and ease of maintenance.
  • Full OTIF Delivery & Installation: Ensured the Centre was fully operational without disruption.

Implementation

The project’s key objective was to furnish the Cromer Macmillan Centre with robust, compliant, and easy-to-maintain furniture systems that support the
operational needs of healthcare professionals and enhance patient comfort. Key considerations included clinical hygiene, accessibility, security of storage, and the
creation of an uplifting, professional atmosphere. All items were designed and installed in accordance with NHS specifications and HTM71 storage guidance.
Clinical spaces, including procedure rooms, recovery rooms, and consultation areas, were fitted with secure, lockable units, ergonomic worktops, and sinks to
support safe patient care.

  • Nurse bases and reception areas were designed for workflow efficiency, with bespoke desks and storage to support staff operations.
  • Staff and utility areas incorporated robust, hygienic worktops and storage for cleaning, laundry, and refreshments.
  • Adjustable shelving, cabinets, and wall units ensured accessible storage while maintaining clinical hygiene standards

Result

The project was delivered to a high standard and on schedule with several key outcomes:

  • Safe and Functional Spaces: Durable worktops, non-breakable shelving, and secure storage solutions provide a safe environment.
  • Accessibility-Focused Design: All furniture, fittings, and layouts were designed to support easy movement, ergonomic working heights, and inclusive access.
  • Calm and Supportive Environment: Warm, cohesive finishes such as Smoky Brown Pear and carefully considered laminate surfaces create a professional yet welcoming atmosphere.
  • Hygienic and Practical: Healthcare-compliant materials, sealed edges, and wipe-clean laminates ensure long-lasting hygiene and ease of maintenance.

Benchmark FF&E Solutions is proud to have delivered a fully compliant, safe, and high-quality healthcare environment that enhances operational efficiency and contributes to the comfort and wellbeing of patients and staff at the Cromer Macmillan Centre.